Survey Settings
Survey settings control how your survey looks, behaves, and who can access it. This guide covers all available settings.
Accessing Settings
- Open your survey in the Builder
- Click the Settings tab in the left panel
Basic Information
Survey Title
The main title displayed to respondents:
- Keep it clear and descriptive
- Maximum 200 characters
- Displayed on welcome screen and browser tab
Survey Description
Additional context for respondents:
- Explain the survey purpose
- Set expectations for time required
- Optional but recommended
Branding
Logo Upload
Add your organization’s logo:
- Click “Upload Logo”
- Select an image file (PNG, JPG, SVG)
- Logo appears on welcome screen
Supported formats: PNG, JPG, JPEG, SVG Recommended size: 200x200 pixels or larger
Theme Selection
Choose a color theme for your survey:
- Click the theme dropdown
- Browse available themes
- Preview changes in real-time
Available themes include various color schemes to match your brand.
Display Settings
Display Style
Choose how questions are presented:
| Style | Description |
|---|---|
| One at a Time | Show one question per page with navigation buttons |
| All at Once | Show all questions on a single scrollable page |
One at a Time (Recommended)
- Better for longer surveys
- Progress indicator shown
- Reduces overwhelm
- Higher completion rates
All at Once
- Good for short surveys (5 or fewer questions)
- Faster for quick feedback
- Shows everything upfront
Access Control
Access Type
Control who can access your survey:
| Type | Description |
|---|---|
| Public | Anyone with the link can respond |
| Password Protected | Requires a password to access |
Password Protection
When password protected:
- Enable “Password Protected”
- Enter a password
- Share the password separately with intended respondents
Welcome & Thank You Messages
Welcome Message
Customize the message shown before the survey starts:
- Greet respondents
- Explain the purpose
- Set expectations
Default: “Thank you for taking this survey.”
Thank You Message
Customize the message shown after completion:
- Thank respondents
- Explain next steps
- Provide contact information
Default: “Thank you for completing this survey.”
Advanced Options
Collect Email Addresses
Enable to require respondent email:
- Validates email format
- Stored with response
- Useful for follow-ups
Enable reCAPTCHA
Protect against spam submissions:
- Adds Google reCAPTCHA verification
- Blocks automated responses
- Recommended for public surveys
Allow Multiple Responses
Control whether respondents can submit multiple times:
| Setting | Behavior |
|---|---|
| Off (default) | One response per browser/device |
| On | Unlimited responses allowed |
Response Limits
Maximum Responses
Set a limit on total responses:
- Determined by your purchased tier
- Survey closes when limit is reached
- View remaining capacity on dashboard
Expiration Date
Set when the survey automatically closes:
- Enable “Set Expiration Date”
- Select a date and time
- Survey closes automatically
Settings Summary
| Category | Settings |
|---|---|
| Basic | Title, Description |
| Branding | Logo, Theme |
| Display | One at a time / All at once |
| Access | Public / Password protected |
| Messages | Welcome, Thank you |
| Options | Email collection, reCAPTCHA, Multiple responses |
| Limits | Response limit, Expiration date |