Pricing & Plans
SurveyReflex offers flexible pricing plans to meet different needs. Compare plans and find the right one for you.
Plan Overview
| Feature | Free | Pro | Business |
|---|---|---|---|
| Surveys | 3 | Unlimited | Unlimited |
| Responses/month | 100 | 1,000 | Unlimited |
| Questions/survey | 10 | Unlimited | Unlimited |
| Team members | 3 | 10 | Unlimited |
| AI Analysis | ❌ | ✅ | ✅ |
| Custom branding | ❌ | ✅ | ✅ |
| Priority support | ❌ | ❌ | ✅ |
Free Plan
Perfect for getting started or small projects.
What’s Included
- 3 active surveys
- 100 responses per month
- 10 questions per survey
- 1 team (3 members)
- All question types
- Basic analytics
- CSV export
- Email support
Limitations
- SurveyReflex branding on surveys
- No AI analysis
- Limited export options
- Standard support response time
Best For
- Personal projects
- Trying out SurveyReflex
- Small one-time surveys
- Students and educators
Free plan features
Pro Plan
For professionals and growing teams.
What’s Included
Everything in Free, plus:
- Unlimited surveys
- 1,000 responses per month
- Unlimited questions
- 5 teams (10 members each)
- AI Analysis
- Custom branding
- Remove SurveyReflex branding
- Advanced analytics
- All export formats
- Priority email support
Pricing
- Monthly: $29/month
- Annual: $24/month (billed annually)
Save 17% with annual billing!
Best For
- Small businesses
- Marketing teams
- HR departments
- Researchers
Pro plan features
Business Plan
For organizations with advanced needs.
What’s Included
Everything in Pro, plus:
- Unlimited responses
- Unlimited teams and members
- Advanced AI features
- API access
- SSO integration
- Dedicated account manager
- Custom contracts
- SLA guarantee
- Phone support
- Priority response time
Pricing
- Monthly: $99/month
- Annual: $79/month (billed annually)
- Enterprise: Custom pricing
Save 20% with annual billing!
Best For
- Large organizations
- Enterprise teams
- High-volume surveys
- Compliance requirements
Business plan features
Feature Comparison
Survey Features
| Feature | Free | Pro | Business |
|---|---|---|---|
| All question types | ✅ | ✅ | ✅ |
| Conditional logic | ✅ | ✅ | ✅ |
| Survey templates | ✅ | ✅ | ✅ |
| AI survey creation | Limited | ✅ | ✅ |
| Custom thank you page | ❌ | ✅ | ✅ |
| Redirect after completion | ❌ | ✅ | ✅ |
Branding & Customization
| Feature | Free | Pro | Business |
|---|---|---|---|
| Custom logo | ❌ | ✅ | ✅ |
| Remove SurveyReflex branding | ❌ | ✅ | ✅ |
| Custom colors | ❌ | ✅ | ✅ |
| Custom domain | ❌ | ❌ | ✅ |
| White-label options | ❌ | ❌ | ✅ |
Analytics & Reporting
| Feature | Free | Pro | Business |
|---|---|---|---|
| Basic analytics | ✅ | ✅ | ✅ |
| Advanced charts | ❌ | ✅ | ✅ |
| AI Analysis | ❌ | ✅ | ✅ |
| Custom reports | ❌ | ❌ | ✅ |
| Data API | ❌ | ❌ | ✅ |
Export Options
| Feature | Free | Pro | Business |
|---|---|---|---|
| CSV export | ✅ | ✅ | ✅ |
| Excel export | ❌ | ✅ | ✅ |
| PDF reports | ❌ | ✅ | ✅ |
| Scheduled exports | ❌ | ❌ | ✅ |
Support
| Feature | Free | Pro | Business |
|---|---|---|---|
| Help center | ✅ | ✅ | ✅ |
| Email support | ✅ | ✅ | ✅ |
| Priority support | ❌ | ✅ | ✅ |
| Phone support | ❌ | ❌ | ✅ |
| Dedicated manager | ❌ | ❌ | ✅ |
Choosing a Plan
Choose Free If
- You’re just getting started
- Running occasional small surveys
- Have limited survey needs
- Want to try before buying
Choose Pro If
- You need more than 100 responses
- Want AI analysis features
- Need custom branding
- Have a small team
Choose Business If
- You have high response volumes
- Need enterprise features
- Require compliance/SLA
- Have large teams
Upgrading Your Plan
How to Upgrade
- Go to Settings → Billing
- Click “Upgrade Plan”
- Select your new plan
- Choose monthly or annual
- Enter payment information
- Confirm upgrade
Upgrade your plan
What Happens When You Upgrade
- New features available immediately
- Increased limits take effect instantly
- Billing starts from upgrade date
- Pro-rated if upgrading mid-cycle
Downgrading Your Plan
How to Downgrade
- Go to Settings → Billing
- Click “Change Plan”
- Select lower tier
- Confirm downgrade
What Happens When You Downgrade
- Takes effect at next billing cycle
- Features reduced to new plan level
- Excess surveys become read-only
- Data is preserved
Before Downgrading
Check that you’re within new plan limits:
- Number of active surveys
- Monthly response count
- Team size
Enterprise & Custom Plans
For Large Organizations
Contact us for:
- Custom response limits
- Volume discounts
- Multi-year contracts
- Custom features
- Dedicated infrastructure
How to Contact
- Click “Contact Sales” on pricing page
- Fill out the inquiry form
- Our team will reach out
Frequently Asked Questions
Can I switch plans anytime?
Yes, you can upgrade or downgrade at any time. Changes take effect immediately for upgrades, or at the next billing cycle for downgrades.
What happens if I exceed my limits?
You’ll receive a notification and can upgrade your plan. Existing data is never deleted.
Is there a free trial of Pro?
Contact our sales team to discuss trial options for Pro and Business plans.
Do you offer discounts?
We offer discounts for:
- Annual billing (save up to 20%)
- Non-profits
- Educational institutions
- Startups