Analytics Dashboard
The Analytics dashboard provides visual insights into your survey responses. View charts, statistics, and trends to understand your data at a glance.
Accessing Analytics
- Open your survey
- Click the “Analytics” tab in the top navigation
Access the Analytics tab
Dashboard Overview
The Analytics dashboard includes:
- Summary metrics
- Response trends
- Question-by-question breakdown
- Device analytics
Analytics dashboard overview
Summary Metrics
At the top of the dashboard:
Key Statistics
| Metric | Description |
|---|---|
| Total Responses | All submitted responses |
| Completion Rate | Percentage fully completed |
| Avg. Completion Time | Average time to finish |
| Response Rate | Responses per day (average) |
Key metrics at a glance
Response Trends
Responses Over Time
Line chart showing:
- Daily response count
- Trend over survey lifetime
- Identify peak response times
Response trend over time
Using Trend Data
- Identify best sharing times
- Spot collection patterns
- Plan reminder emails
Question Analytics
Each question has its own analytics section.
Choice Questions
For Multiple Choice, Yes/No, and Dropdown questions:
Pie Chart
- Visual distribution of answers
- Percentage for each option
- Color-coded segments
Bar Chart
- Count for each option
- Easy comparison
- Sorted by frequency
Pie and bar charts for choice questions
Rating Questions
For Star and Numeric Rating questions:
Distribution Chart
- Bar chart of rating values
- Average rating displayed
- See spread of responses
Rating distribution chart
Text Questions
For Short Text and Long Text questions:
Response Count
- Number of text responses
- Cannot be charted (open-ended)
- Review in Results tab
Matrix Questions
For Matrix Rating questions:
Heatmap or Table
- Row-by-column breakdown
- Color intensity shows frequency
- Easy pattern identification
Matrix question heatmap
Device Analytics
Understand how respondents access your survey:
Device Breakdown
Pie chart showing:
- Desktop - Computer/laptop
- Mobile - Smartphones
- Tablet - iPad and similar devices
Device type breakdown
Why Device Data Matters
- Optimize for dominant device
- Check mobile experience if high mobile usage
- Identify accessibility issues
Date Range Filter
Filter analytics by time period:
- Click the date range selector
- Choose preset or custom range
- All charts update automatically
Available Presets
- Last 7 days
- Last 30 days
- This month
- All time
- Custom range
Filter analytics by date
Interpreting Analytics
Completion Rate
Good: 70% or higher Average: 50-70% Low: Below 50%
Low completion rates might indicate:
- Survey is too long
- Questions are confusing
- Technical issues
Response Distribution
For choice questions:
- Even distribution suggests diverse opinions
- Skewed distribution shows strong preference
- Empty options might need removal
Average Ratings
For rating questions:
- Compare to your benchmarks
- Track changes over time
- Identify areas for improvement
Exporting Analytics
Save your analytics data:
- Click “Export” button
- Choose format (PDF recommended for charts)
- Download the report
See Exporting Data for more details.