AI Analysis
SurveyReflex’s AI Analysis feature uses artificial intelligence to analyze your survey responses and provide actionable insights.
What is AI Analysis?
AI Analysis automatically:
- Summarizes your survey results
- Identifies key themes and patterns
- Provides recommendations based on data
- Answers questions about your results
Accessing AI Analysis
- Open your survey
- Click the “AI Analysis” tab in the top navigation
- Wait for analysis to load
Access AI Analysis tab
Pre-Built Analysis Options
Overall Summary
Get a comprehensive overview:
- Key findings from all responses
- Main themes identified
- Notable patterns
- High-level insights
AI-generated summary
Top Recommendations
Actionable suggestions based on responses:
- Priority improvements
- Areas of strength
- Opportunities identified
- Next steps to consider
AI-generated recommendations
Custom Analysis
Ask specific questions about your data.
How to Ask Questions
- Find the custom prompt section
- Type your question
- Click “Analyze”
- View AI-generated response
Enter custom analysis questions
Example Questions
Understanding Sentiment:
“What is the overall sentiment of the open-ended feedback?”
Comparing Groups:
“How do responses differ between satisfied and dissatisfied customers?”
Identifying Themes:
“What are the main themes in the improvement suggestions?”
Specific Analysis:
“What are the top 3 complaints mentioned in the feedback?”
AI-Generated Questions
The AI can suggest questions to ask about your data:
- Click “Suggest Questions”
- View AI-suggested analysis questions
- Click any suggestion to run that analysis
AI-suggested analysis questions
Exporting AI Analysis
Save your AI insights:
PDF Export
- Click “Export as PDF”
- Download includes all analysis
- Share with stakeholders
Copy Text
- Select analysis text
- Copy and paste into documents
- Include in presentations
Export your AI analysis
Understanding AI Results
Analysis Quality
AI analysis works best with:
- More responses - At least 20+ for meaningful patterns
- Open-ended questions - Rich text for themes
- Diverse responses - Variety of perspectives
Interpretation Tips
- AI identifies patterns, not causation
- Use as starting point for deeper analysis
- Verify important findings manually
- Consider context AI might miss
Caching & Performance
Cached Results
- Analysis results are cached
- Faster loading on return visits
- Updates when new responses arrive
Refresh Analysis
To get fresh analysis:
- Click “Refresh Analysis”
- Wait for new results
- Compare with previous insights
AI Analysis Best Practices
Start Broad
- Begin with Overall Summary
- Review Top Recommendations
- Then dive into specific questions
Ask Specific Questions
❌ “Analyze the survey” ✅ “What are the main reasons customers are dissatisfied with delivery?”
Combine with Manual Review
- Use AI for initial insights
- Verify with raw data
- Read text responses directly
- Cross-reference with analytics
Regular Analysis
- Run analysis periodically
- Track changes over time
- Compare collection periods
Limitations
What AI Can’t Do
- Access external data
- Know your business context
- Make definitive decisions
- Replace human judgment
Data Requirements
- Need responses to analyze
- Text questions provide richest analysis
- Very few responses limit accuracy
Privacy & Security
- AI processes data securely
- No data stored outside SurveyReflex
- Results are private to your account